How often have you sent multiple emails to someone before getting a response? How often have you received multiple emails before responding? Chances are, you’ve been on both sides of that equation. Of course, if you’ve received multiple emails and haven’t responded, you can usually identify reasons why: you’re snowed under, or you need moreContinue reading “When Leaders Don’t Respond”
Category Archives: Feedback
Poutine & the Cognitive Lift of Speaking a Second Language
How many languages do you recognize when you hear them spoken? How many do you understand? How many do you speak? Over the last few weeks I’ve had a particularly high volume of interactions with people (sometimes including myself) speaking a second language. Throughout my English-speaking work and home life, I’ve noticed anew just howContinue reading “Poutine & the Cognitive Lift of Speaking a Second Language”
Text, Voice, and Recalibrating Tone
Have you ever received a message from someone at work and interpreted the tone as angry, terse, or upset, leaving you stewing for days over what you did that caused that response, or how your reputation or relationships might be damaged as a result? On the flip side, have you ever sent a quick textContinue reading “Text, Voice, and Recalibrating Tone”
Is it Time to Sub in Your Rising Stars?
As we reach the final few matches of the 2026 FIFA Men’s World Cup, I’ve been reminded of the key role that rising stars can play on a team, both in football and in the workplace. I’ve found myself drawn back to this piece published first in 2023 during the FIFA Women’s World Cup. WhetherContinue reading “Is it Time to Sub in Your Rising Stars?”
Remember to Remember: What is the Forgetting Curve?
How often have you been to a workshop or presentation and soaked in all sorts of great information and tips, leaving motivated and empowered to make a change… only to realize a few days later that you could only remember one or two nuggets of information? Or perhaps nothing at all? Not even the thingContinue reading “Remember to Remember: What is the Forgetting Curve?”
Managing Star Performers for Success and Mental Health
Photo credit: Jamie Squire / Getty Images Are you the kind of person who watches the Olympics religiously, even if you would never think of watching skiing, curling, or speed skating at any other point in the intervening years? Even if you aren’t, you may have seen some highlights from the recent Milano Cortina 2026 WinterContinue reading “Managing Star Performers for Success and Mental Health”
Using Previous Work Cultures to Build a Better One
Have you ever shared an idea or a solution to a problem – maybe one you thought others would be excited by – only to have your suggestion summarily ignored? How did that feel? Have you ever noticed it happening to someone else? Sadly, this happens all too often, and for a multitude of reasons.Continue reading “Using Previous Work Cultures to Build a Better One”
Turning a Negative Spiral Positive
Have you ever had a day that started badly, and just got worse? Maybe you dropped a glass in the kitchen, which led to you leaving for work a few minutes late, which meant you got stuck behind a school bus and sat in worse traffic, so you were late to your first meeting ofContinue reading “Turning a Negative Spiral Positive”
Completing 2025 and Moving On to 2026
As we move towards the end of another year full of challenges and growth, successes and failures – on the personal, professional, and global levels – many of us are looking for ways to bring closure to the year and recharge for the new year. Depending on your role, a clean break from work mayContinue reading “Completing 2025 and Moving On to 2026”
Who are Your Unsung Heroes of the Year?
If you’ve been reading the Building Bridges Leadership blog for a while, you may remember the Good News Jam series we started in April 2020, at the early height of the Covid pandemic (inspired by John Krasinski’s own pandemic YouTube series, Some Good News). These virtual happy hours had a simple design: for each personContinue reading “Who are Your Unsung Heroes of the Year?”
Building Bridges Leadership 