Text, Voice, and Recalibrating Tone

Have you ever received a message from someone at work and interpreted the tone as angry, terse, or upset, leaving you stewing for days over what you did that caused that response, or how your reputation or relationships might be damaged as a result? On the flip side, have you ever sent a quick textContinue reading “Text, Voice, and Recalibrating Tone”

Is it Time to Sub in Your Rising Stars?

As we reach the final few matches of the 2026 FIFA Men’s World Cup, I’ve been reminded of the key role that rising stars can play on a team, both in football and in the workplace. I’ve found myself drawn back to this piece published first in 2023 during the FIFA Women’s World Cup. WhetherContinue reading “Is it Time to Sub in Your Rising Stars?”

What IKEA Furniture Does to Your Brain

If you’ve built a few pieces of IKEA furniture in your time, you might be amused by this quote from company founder Ingvar Kamprad, posted on their website: “IKEA[*] is not the work of one person alone. It is the result of many minds and many souls working together through many years of joy andContinue reading “What IKEA Furniture Does to Your Brain”

Extracting Value When Things Go Wrong

Working with groups is never dull. Think of a time or twelve when a group you’re working with has surprised you in some way – for better or worse. Perhaps a person you wouldn’t have expected took charge, or the group came up with surprising ideas, or people had a strong reaction to something thatContinue reading “Extracting Value When Things Go Wrong”

Remember to Remember: What is the Forgetting Curve?

How often have you been to a workshop or presentation and soaked in all sorts of great information and tips, leaving motivated and empowered to make a change… only to realize a few days later that you could only remember one or two nuggets of information? Or perhaps nothing at all? Not even the thingContinue reading “Remember to Remember: What is the Forgetting Curve?”

Using Previous Work Cultures to Build a Better One

Have you ever shared an idea or a solution to a problem – maybe one you thought others would be excited by – only to have your suggestion summarily ignored? How did that feel? Have you ever noticed it happening to someone else? Sadly, this happens all too often, and for a multitude of reasons.Continue reading “Using Previous Work Cultures to Build a Better One”

When a Choice is Not a Choice…

Chocolate or vanilla? Which ice cream would you choose? Many of us would know our answer (even if it’s “I want non-dairy” or “no ice cream for me”). But of course, sometimes choices aren’t so easy to make – and sometimes, a choice isn’t a choice after all – it’s a responsibility, a commitment, orContinue reading “When a Choice is Not a Choice…”

Stop, Collaborate and Listen

In recognition of the July 4th holiday here in the US, Building Bridges Leadership is taking a few days off, but you may want to read our now-traditional early-July article, How Is Your Team Like a Fireworks Display?, or alternatively revisit the post below, originally posted in early July, 2020, with slight updates below. Re-readingContinue reading “Stop, Collaborate and Listen”

Is Your Constructive Feedback Developmental or Corrective?

Managers often give their direct reports constructive feedback. But in reality, constructive feedback takes two forms: Developmental feedback helps someone grow for the future. Corrective feedback lets them know something that needs to change. If you receive constructive feedback and it’s not clear whether it’s developmental or corrective, this can lead to longer-term problems. InContinue reading “Is Your Constructive Feedback Developmental or Corrective?”

Allowing the Right to Repair within Teams

Are you familiar with the “Right to Repair” movement? “They don’t make things like they used to” is an oft-repeated phrase, and there’s truth to it – with cheaper materials, planned obsolescence, and the proprietary nature of information and parts, it can sometimes seem impossible to fix something that’s broken. It can seem like theContinue reading “Allowing the Right to Repair within Teams”