One Simple Action for Any Difficult Conversation

How many times have you sat with someone face-to-face – maybe with a desk between you – to have a challenging conversation? For many of us, the answer might be in the hundreds, or even thousands. Perhaps you’re someone who handles difficult conversations with ease – through a combination of training and real-life experience, youContinue reading “One Simple Action for Any Difficult Conversation”

Understanding and Supporting Neurodiversity on Your Team

Image: University of Washington In your work on teams, have you ever been surprised by someone else’s ability to see patterns in data? Or when someone has pointed out a detail that everyone else has missed? Have you been struck by team members’ ability to see things differently, and the value that’s added to theContinue reading “Understanding and Supporting Neurodiversity on Your Team”

Disrupt Your Muscle Memory

Making small changes to your devices and your daily habits can disrupt your muscle memory in powerful ways, enabling you to become more aware of your blind spots, and more actively choose how you want to do things.

Rely on Your Training and Articulate Your Next Steps

What are some intense situations you’ve faced over the last year? How have you handled them? Were these situations that you’d been prepared for? Were you trained for them in some way? As part of my repertoire of facilitation and coaching, I often lead groups at an outdoor challenge course, offering team building experiences andContinue reading “Rely on Your Training and Articulate Your Next Steps”

What is Triple Loop Learning?

Image source: Alex Atkinson Recently, my high school junior son co-founded a robotics team at school. After months of budgeting, securing sponsorship, building, and late-night coding (my son’s specialty), the team took part in their first regional competition. What they demonstrated was a perfect example of kaizen. Their early matches went well for a rookieContinue reading “What is Triple Loop Learning?”

Are You a “Furniture Maker,” or Simply a “Maker?”

Last month I was fortunate enough to spend some time behind-the-scenes in a well-known Boston-area robotics company. This is a workplace that requires a signed NDA before entry, but one thing I can talk about that came up during the conversations about their engineers is relevant to workplaces the world over – the idea thatContinue reading “Are You a “Furniture Maker,” or Simply a “Maker?””

Trevor Noah on Text, Voice, and Recalibrating Tone

Have you ever received a message from someone at work and interpreted the tone as angry, terse, or upset, leaving you stewing for days over what you did that caused that response, or how your reputation or relationships might be damaged as a result? On the flip side, have you ever sent a quick textContinue reading “Trevor Noah on Text, Voice, and Recalibrating Tone”

Build “Breathing Breaks” Into Your Day

In many of Building Bridges Leadership’s programs we look at a number of reasons we all make biased decisions. One major factor that’s true for us all is that our brains take in around 11 millions bits of information per second – a number that has increased dramatically over the last 30 years with theContinue reading “Build “Breathing Breaks” Into Your Day”

How to Make Your Bed at Work

You’ve probably heard axioms along the lines of “success starts with making your bed.” You may have even seen the popular 2014 University of Texas at Austin Commencement address by Naval Admiral William H. McRaven, which has inspired thousands of people to make their beds each morning when they first wake up. But whether or not youContinue reading “How to Make Your Bed at Work”