When was the last time someone shared a frustration with you? How did you respond? Were they looking for help/advice, or did they just want to be heard? Sometimes it can be hard to know without asking. Working with groups on practicing difficult conversations, many facilitators start with the skill of acknowledgement. Acknowledgement focuses onContinue reading “Solving for Now or Solving for the Future?”
Category Archives: Inclusion
Three Tips to Avoid Othering in a Divisive Environment
My kids and I have always enjoyed reading super hero comic books. The idea I’ve always bristled against, though – even in the context of fictional or real-life war stories – is the idea of a “bad guy.” In well-developed fictional worlds, knowing a villain’s own story from their perspective can change how you thinkContinue reading “Three Tips to Avoid Othering in a Divisive Environment”
Using Your Team’s Previous Work Cultures to Build a Better One
During a series of team building activities with a client this week, it was noticeable that one newer member of the group shared ideas that were shut down or ignored by the rest of the group – including the director of the department. Rather than point that out in the moment, I let the groupContinue reading “Using Your Team’s Previous Work Cultures to Build a Better One”
Blazing a Trail, and Turning it into a Highway
“Fight for the things you care about, but do it in a way that will lead others to join you.” – Justice Ruth Bader Ginsburg This week brings the third anniversary of the death of Justice Ruth Bader Ginsburg. Of course, the political make-up of the Supreme Court has changed dramatically in that time, butContinue reading “Blazing a Trail, and Turning it into a Highway”
What is Cooperative Overlap? Isn’t It Just Interrupting?
Cooperative Overlap (or Collaborative Overlap) is a term coined by Georgetown University professor of linguistics and author Deborah Tannen, in which the listener starts talking along with the speaker, not to cut them off but rather to validate or show they’re engaged in what the other person is saying. In conversations, do you have aContinue reading “What is Cooperative Overlap? Isn’t It Just Interrupting?”
How Are You Benefiting from Masks and Passing Privilege?
“Spider-Verse‘s Gwen Stacy might not be trans, but her story sure is,” one article began. “[T]here is plenty of evidence in Across The Spider-Verse to suggest that the version of Gwen seen in these films is a canonically trans woman,” stated another. Over the course of Pride Month this year, dozens of pieces across media made theContinue reading “How Are You Benefiting from Masks and Passing Privilege?”
Anchor Songs: How Music Builds Team Memories
Each of us has certain songs that, when you hear them, instantly bring back a particular memory in profound ways, as if transporting you back in time. Even if you heard that same song dozens of times before that key memory, that’s the moment it will forever be associated with for you. When I hearContinue reading “Anchor Songs: How Music Builds Team Memories”
“Won’t You Be My Neighbor?”
During tragedies such as the recent earthquake in Turkey and Syria, the famous advice for children from Mister Rogers to “look for the helpers” usually makes a resurgence on social media. It’s powerful advice for children overwhelmed by the images of disasters beyond their control; adults, too, can find it helpful and reassuring, although someContinue reading ““Won’t You Be My Neighbor?””
“There is No Such Thing as a Safe Space”
This week, two horrific videos were released to the public: the first, bodycam footage showing the violent hammer attack on Paul Pelosi – husband of former House speaker Nancy Pelosi – in his home; the second, the violent beating by police of 29 year-old Tyre Nichols during a routine traffic stop, resulting in his deathContinue reading ““There is No Such Thing as a Safe Space””
Can Hybrid Meetings Really be Inclusive?
Meetings are a staple of office life. They play a key role in decision making, and their place in workplace culture is secure. Even in the height of the Covid pandemic when so much of what we thought was fundamental to work got flipped upside-down, meetings still happened – they just took a different form,Continue reading “Can Hybrid Meetings Really be Inclusive?”
Building Bridges Leadership 