Do you have that one colleague whose work you just don’t understand? You’re always confused about what their role is and what it is they actually do? Turning it around, would any colleagues wonder the same about you? Whether we work in a complex organizations with multiple departments, or in a small tight-nit organization, manyContinue reading “The Value of Drop-In AMAs”
Category Archives: Communication
Agreeing on a Currency that Works
Do you have a handful of foreign coins in your home – sometimes from countries you’ve never even been to? Somehow we always have in our house, despite moves and several “why do we have these?” conversations. I’m pretty sure ours even includes a car wash token for a place that no longer exists, andContinue reading “Agreeing on a Currency that Works”
Banquet, Potluck, and Thanksgiving Models of Leadership
While the Thanksgiving holiday here in the US has a controversial history and our cultural retelling of it is inaccurate, the traditional Thanksgiving meal can help us reflect on how we lead others. So this week we’ll partake in our annual tradition of revisiting the ideas of Banquet Leadership, Potluck Leadership, and the hybrid model we call ThanksgivingContinue reading “Banquet, Potluck, and Thanksgiving Models of Leadership”
Finding a Thought Partner for New Perspectives
In your line of work, how often do you work in partnership with someone else? Do you have a regular partner, or partnership team? When was the last time you partnered with someone new on a project or initiative? If it’s been a long time, is that by choice? In my work as a facilitator, partnership onContinue reading “Finding a Thought Partner for New Perspectives”
Solving for Now or Solving for the Future?
When was the last time someone shared a frustration with you? How did you respond? Were they looking for help/advice, or did they just want to be heard? Sometimes it can be hard to know without asking. Working with groups on practicing difficult conversations, many facilitators start with the skill of acknowledgement. Acknowledgement focuses onContinue reading “Solving for Now or Solving for the Future?”
Avoiding Selective Moral Outrage
I showed up to register for my first set of classes at Harvard Graduate School of Education on the morning of September 11, 2001. The World Trade Center attacks played over and over on the small TV screens in Gutman Library with large crowds gathered around, but we all registered for classes without acknowledging whatContinue reading “Avoiding Selective Moral Outrage”
Using Your Team’s Previous Work Cultures to Build a Better One
During a series of team building activities with a client this week, it was noticeable that one newer member of the group shared ideas that were shut down or ignored by the rest of the group – including the director of the department. Rather than point that out in the moment, I let the groupContinue reading “Using Your Team’s Previous Work Cultures to Build a Better One”
How a Digital Detox Could Benefit You
Every Sunday morning, my phone vibrates and pops up a notification to show me how much “screen time” I’ve spent on my phone over the past week. Every week I think with some dismay, “that can’t be right.” But then when I think about how much time I’ve also spent in front of a laptopContinue reading “How a Digital Detox Could Benefit You”
Kaizen and the Art of Talk Show Maintenance
Are you familiar with the term “kaizen”? We’ve mentioned it on this blog a few times over the years and it comes up in my work with clients on an almost daily basis. It’s a Japanese word (in which it is written “改善”), with a literal translation of “good change,” or “change for better,” butContinue reading “Kaizen and the Art of Talk Show Maintenance”
Mapping the Rhythms of Your Year
It’s only the end of August, but in In New England, where I live, the seasons are already beginning to change. The hot Summer weather has started to give way to cooler temperatures. T-shirts are increasingly covered with jackets, or even sweaters. And schools and universities are back in session. The beginning of the academicContinue reading “Mapping the Rhythms of Your Year”
Building Bridges Leadership 