Avoiding Selective Moral Outrage

I showed up to register for my first set of classes at Harvard Graduate School of Education on the morning of September 11, 2001. The World Trade Center attacks played over and over on the small TV screens in Gutman Library with large crowds gathered around, but we all registered for classes without acknowledging whatContinue reading “Avoiding Selective Moral Outrage”

Three Tips to Avoid Othering in a Divisive Environment

My kids and I have always enjoyed reading super hero comic books. The idea I’ve always bristled against, though – even in the context of fictional or real-life war stories – is the idea of a “bad guy.” In well-developed fictional worlds, knowing a villain’s own story from their perspective can change how you thinkContinue reading “Three Tips to Avoid Othering in a Divisive Environment”

Using Your Team’s Previous Work Cultures to Build a Better One

During a series of team building activities with a client this week, it was noticeable that one newer member of the group shared ideas that were shut down or ignored by the rest of the group – including the director of the department. Rather than point that out in the moment, I let the groupContinue reading “Using Your Team’s Previous Work Cultures to Build a Better One”

How a Digital Detox Could Benefit You

Every Sunday morning, my phone vibrates and pops up a notification to show me how much “screen time” I’ve spent on my phone over the past week. Every week I think with some dismay, “that can’t be right.” But then when I think about how much time I’ve also spent in front of a laptopContinue reading “How a Digital Detox Could Benefit You”

Blazing a Trail, and Turning it into a Highway

“Fight for the things you care about, but do it in a way that will lead others to join you.” – Justice Ruth Bader Ginsburg This week brings the third anniversary of the death of Justice Ruth Bader Ginsburg. Of course, the political make-up of the Supreme Court has changed dramatically in that time, butContinue reading “Blazing a Trail, and Turning it into a Highway”

Kaizen and the Art of Talk Show Maintenance

Are you familiar with the term “kaizen”? We’ve mentioned it on this blog a few times over the years and it comes up in my work with clients on an almost daily basis. It’s a Japanese word (in which it is written “改善”), with a literal translation of “good change,” or “change for better,” butContinue reading “Kaizen and the Art of Talk Show Maintenance”

What is Cooperative Overlap? Isn’t It Just Interrupting?

Cooperative Overlap (or Collaborative Overlap) is a term coined by Georgetown University professor of linguistics and author Deborah Tannen, in which the listener starts talking along with the speaker, not to cut them off but rather to validate or show they’re engaged in what the other person is saying. In conversations, do you have aContinue reading “What is Cooperative Overlap? Isn’t It Just Interrupting?”

Choosing to Stay Confronted in Conversations About Race

How often are you involved in conversations about racism, marginalization, colonialism, and/or other issues related to race? Perhaps these are conversations about systemic issues, or perhaps they reflect personal lived experiences. Often these topics are not an explicit part of the conversation, they are under the surface – not necessarily unacknowledged, but unnamed nonetheless. ExplicitContinue reading “Choosing to Stay Confronted in Conversations About Race”

The Doll Test, and Fault vs. Responsibility

Portraits by Fabrice Monteiro Did you play with dolls (or action figures) when you were a child? If so, did you get to choose them, or were they given to you? What skin tone did they have? Did they look like you? Perhaps you’re a parent of a young child now – what skin toneContinue reading “The Doll Test, and Fault vs. Responsibility”

Sitting in the Tension of “Both / And”

On the eve of #Barbenheimer, now might be a good time to revisit the idea of moving away from “either / or” and towards “both / and” in this article originally posted in 2021: “Do you think [politician or leader X] is a racist?” How often have you heard versions of this question in interviews, politicalContinue reading “Sitting in the Tension of “Both / And””