I showed up to register for my first set of classes at Harvard Graduate School of Education on the morning of September 11, 2001. The World Trade Center attacks played over and over on the small TV screens in Gutman Library with large crowds gathered around, but we all registered for classes without acknowledging whatContinue reading “Avoiding Selective Moral Outrage”
Category Archives: Feedback
Using Your Team’s Previous Work Cultures to Build a Better One
During a series of team building activities with a client this week, it was noticeable that one newer member of the group shared ideas that were shut down or ignored by the rest of the group – including the director of the department. Rather than point that out in the moment, I let the groupContinue reading “Using Your Team’s Previous Work Cultures to Build a Better One”
Kaizen and the Art of Talk Show Maintenance
Are you familiar with the term “kaizen”? We’ve mentioned it on this blog a few times over the years and it comes up in my work with clients on an almost daily basis. It’s a Japanese word (in which it is written “改善”), with a literal translation of “good change,” or “change for better,” butContinue reading “Kaizen and the Art of Talk Show Maintenance”
When to Sub in Your Rising Stars?
If you didn’t follow the 2023 FIFA Women’s World Cup, you missed out on some great games. But you may have also missed out on some leadership decisions that you might find useful to reflect on in your own workplace. In particular, mid-game decisions about when and how to replace tried and tested players withContinue reading “When to Sub in Your Rising Stars?”
Are You a Seagull Manager?
As we rapidly approach summer in the Northern hemisphere, you may be thinking less about the office and more about the beach; less about work and more about relaxing in the sun, sand and water. We hope you have structures in place to be able to take a full break from work (one non-profit thatContinue reading “Are You a Seagull Manager?”
“Make One Point, Not Ten”
Did you know there’s a difference between writing a ‘memoir’ and writing your ‘memoirs’? A memoir is a cohesive whole, with a story arc not unlike that of a novel, and often encompasses a smaller portion of the author’s life; memoirs usually refers to a more sprawling tome, covering several distinct sections of life. AsContinue reading ““Make One Point, Not Ten””
How to Give Feedback without Triggering the Fight or Flight Response
If you’re a parent, bring to mind the characteristics you see in your children that come from you – physical/character traits, or phrases they’ve learned up from hearing you say them over the course of years. Needless to say, your child is their own person; they are not you, but they are an expression ofContinue reading “How to Give Feedback without Triggering the Fight or Flight Response”
Building Bridges Leadership 