Kaizen and the Art of Talk Show Maintenance

Are you familiar with the term “kaizen”? We’ve mentioned it on this blog a few times over the years and it comes up in my work with clients on an almost daily basis. It’s a Japanese word (in which it is written “改善”), with a literal translation of “good change,” or “change for better,” butContinue reading “Kaizen and the Art of Talk Show Maintenance”

“Where Are You From, Where Are Your People From?”

When meeting someone for the first time – knowing that you’ll be working with them for a while – what are your go-to opening lines in conversation? Do you ask where they live, what they do for work, how has their day been so far…? I recently learned from some acquaintances who moved from theContinue reading ““Where Are You From, Where Are Your People From?””

What is Cooperative Overlap? Isn’t It Just Interrupting?

Cooperative Overlap (or Collaborative Overlap) is a term coined by Georgetown University professor of linguistics and author Deborah Tannen, in which the listener starts talking along with the speaker, not to cut them off but rather to validate or show they’re engaged in what the other person is saying. In conversations, do you have aContinue reading “What is Cooperative Overlap? Isn’t It Just Interrupting?”

The Doll Test, and Fault vs. Responsibility

Portraits by Fabrice Monteiro Did you play with dolls (or action figures) when you were a child? If so, did you get to choose them, or were they given to you? What skin tone did they have? Did they look like you? Perhaps you’re a parent of a young child now – what skin toneContinue reading “The Doll Test, and Fault vs. Responsibility”

Sitting in the Tension of “Both / And”

On the eve of #Barbenheimer, now might be a good time to revisit the idea of moving away from “either / or” and towards “both / and” in this article originally posted in 2021: “Do you think [politician or leader X] is a racist?” How often have you heard versions of this question in interviews, politicalContinue reading “Sitting in the Tension of “Both / And””

Forest Bathing And Unconscious Bias

During the height of the pandemic, Building Bridges Leadership offered webinars on “Zoom Fatigue,” since so many of us were spending more time in front of screens and on video conference calls than was healthy for us. Three years later, many of us are still spending an inordinate amount of time in front of screensContinue reading “Forest Bathing And Unconscious Bias”

Are You a Seagull Manager?

As we rapidly approach summer in the Northern hemisphere, you may be thinking less about the office and more about the beach; less about work and more about relaxing in the sun, sand and water. We hope you have structures in place to be able to take a full break from work (one non-profit thatContinue reading “Are You a Seagull Manager?”

What is “Corporate Theater?” What Role are You Playing?

Corporate Theater is a term for when interactions take place politely in meetings with nodding and agreements, only for power brokers to swoop in afterwards to make changes behind the scenes. Have you ever left a meeting feeling that there was agreement on a path forward, only to learn later that others in the roomContinue reading “What is “Corporate Theater?” What Role are You Playing?”

Finding the Door Through Which an Idea Will Pass

Last month, Harry Belafonte died at the age of 96. An EGOT-winning actor and singer of blues, folk, gospel, show tunes, and American standards (and singer on the first ever million-selling album), he was also a humanitarian and political activist throughout his life. He was also a close confidant of Martin Luther King, Jr. duringContinue reading “Finding the Door Through Which an Idea Will Pass”

What is Poison Ivy Privilege?

Poison Ivy Privilege is a framework to consider the aspects of your identity for which you receive privilege rather than marginalization, and how you can use that privilege to enact systemic changes using the analogy of pulling poison ivy. Prologue: I was wrong. Years ago, I wrote an article about poison ivy and privilege, inContinue reading “What is Poison Ivy Privilege?”