What’s something you’ve heard a colleague or co-worker say recently that has impressed you – or maybe even inspired you? What are some small actions you’ve seen someone take – maybe someone in customer service – that have left you feeling just a little brighter about your day? In the last couple of weeks thereContinue reading “A Real-Life Takeaway from Recent Events”
Tag Archives: relationships
What are Matching & Mirroring?
How often have you been with a close friend or family member and noticed after a while that you are sitting with the same posture, and matching each other’s tone as you talk? Do you notice this in others when you see best friends getting coffee together? Such behavior is often simply thought of asContinue reading “What are Matching & Mirroring?”
Allowing the Right to Repair within Teams
Are you familiar with the “Right to Repair” movement? “They don’t make things like they used to” is an oft-repeated phrase, and there’s truth to it – with cheaper materials, planned obsolescence, and the proprietary nature of information and parts, it can sometimes seem impossible to fix something that’s broken. It can seem like theContinue reading “Allowing the Right to Repair within Teams”
Five Years On: Honoring Covid “Anniversary Reactions”
Have you found yourself reflecting on “five years ago…” this week? I have been part of several conversations about this, and overheard others. Coronavirus cases first appeared around the world in late 2019. For many readers in the Western world, however, the most direct impacts began in March 2020 – with lockdowns and other sweepingContinue reading “Five Years On: Honoring Covid “Anniversary Reactions””
Building Bridges Leadership 