If you have children of any age – or if you are a student or an educator yourself – the beginning of a new academic year always brings a new schedule, which itself brings new challenges, for the student and everyone else in your household. For many households, this is the first time a studentContinue reading “Workplace Empathy in the New Academic Year”
Category Archives: Communication
The Benefits and Challenges of Mirroring & Matching
How often have you been with a close friend or family member and noticed after a while that you are sitting with the same posture, and matching each other’s tone as you talk? Do you notice this in others when you see best friends getting coffee together? Such behavior is often simply thought of asContinue reading “The Benefits and Challenges of Mirroring & Matching”
“What If…?” – Seeking Nuance and Kicking the Tires
“What if…?” has become a powerful and oft-used question over the last pandemic era – perhaps more than at any point in our lifetimes, as we’ve pondered the many changes that COVID could bring. I recently heard about a March 2020 article discussing our collective cultural responses to the pandemic in three terms: a blizzard (our initial short-term ‘stayContinue reading ““What If…?” – Seeking Nuance and Kicking the Tires”
What’s Your Team’s ‘Closing Ceremony?’
How often do you reach the end of a team or solo project that has taken hours, weeks, or even months, and move straight on to the next thing? If this is common for you, is this invigorating and motivating? For some of us, it is – we get momentum and forward motion that kick-startsContinue reading “What’s Your Team’s ‘Closing Ceremony?’”
Using People-First Language for Dignity and Respect
Academia and business are different worlds, with different goals and day-to-day work. And yet, after working at Harvard for 15 years, I find that a lot of the work that resonates with clients most comes from the academic world. Recently I was reminded of the concept of “people-first language” by a Black student, who postedContinue reading “Using People-First Language for Dignity and Respect”
What Does “Good Work” Mean Anyway?
You may have seen some of the recent articles about the ‘giant game of musical chairs’. Huge numbers of workers are leaving/changing their jobs as workplaces around the US are reopening. Perhaps you’re even one of those people who’ve chosen a new job or a whole new career path. While we’re living our day-to-day reality we don’tContinue reading “What Does “Good Work” Mean Anyway?”
Fireworks and Your Team
If you live in the United States or Canada, you’ll have had the chance to see fireworks at some point recently – in person or on a broadcast. If you’re anything like me, your experience might be a mix of enjoyment and of sensory overwhelm (though no other display will ever quite compare to theContinue reading “Fireworks and Your Team”
“CW” & “TW” – What They Mean and How You Might Use Them
When last week’s Building Bridges Leadership email arrived in your inbox and you wondered what the “CW” meant in the preview text, you aren’t alone. Or you may have noticed a growing number of articles and social media posts using “CW” or “TW” at the beginning, followed by a brief phrase describing trauma of someContinue reading ““CW” & “TW” – What They Mean and How You Might Use Them”
Mountain Climbing Guides, Caddies, and You
Last month, Kami Rita Sherpa broke his own record for the most ascents of Mount Everest, summiting for the 25th time, during Everest’s first climb of the year. As his name implies, Kami Rita is a member of the Sherpa Tibetan ethnic group living in Nepal. Many Sherpas are highly regarded as elite mountaineers and expertsContinue reading “Mountain Climbing Guides, Caddies, and You”
On the Lookout for Moments of Iteration
The difference between intention and impact has been on my mind a lot in recent months. I have been an observer – and a participant – in a number of interactions where someone’s words were unintentionally hurtful to others. But their good intentions didn’t make the impact any less hurtful to the people affected. These interactions can leave bothContinue reading “On the Lookout for Moments of Iteration”
Building Bridges Leadership 