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When a Choice is Not a Choice…
Chocolate or vanilla? Which ice cream would you choose? Many of us would know our answer (even if it’s “I want non-dairy” or “no ice cream for me”). But of course, sometimes choices aren’t so easy to make – and sometimes, a choice isn’t a choice after all – it’s a responsibility, a commitment, or…
Keep reading100 More Ice-Breaker Questions for Any Group Gathering
Each week in our newsletter we include one question you can use as an ice-breaker for conversations with colleagues at the beginning of meetings, or to post on your internal workplace messaging platform. Some serious, some silly, but all with the intention of leading to further conversations and building community. Last year at this time,…
Keep readingWhat is Thanksgiving Leadership?
While the Thanksgiving holiday here in the US has a controversial history and our cultural retelling of it is inaccurate, the traditional Thanksgiving meal can help us reflect on how we lead others. So this week, as we approach the holiday, we’ll partake in our own annual tradition of revisiting the ideas of Banquet Leadership, Potluck Leadership, and…
Keep readingRewinding “Where Do You See Yourself in Five Years?”
Have you been on either side of a job interview recently? As mentioned last week, job interviews don’t always show the candidate at their best or most authentic; heightened stress and excitement often lead to a situation where both sides need to sift through what was said to get to find out if this is…
Keep readingNoticing Potential, Promise, and Authenticity
Formal, structured conversations have a particular feeling unlike any other. Think of job interviews. How many have you been a part of – either as the interviewee or one of the interviewers? Remember the tension in the air? The desire to impress? The fear of screwing up? Role-plays are a regular feature of my executive…
Keep readingRecognizing Burnout in Yourself and Others
Everyone has had the experience of being exhausted by a difficult workday. And we’ve all had hard seasons that we’ve needed to get through and were so glad they were over. But if this continues day after day for months or years on end, it can lead to burnout. We’ve all been worn out, or…
Keep readingAre Your Meetings Lectures, Show-and-Tells, or Labs?
How many meetings have you attended in the last few weeks? How many have you led? If you lead meetings, how did you learn to lead them? By emulating the meetings you’ve attended? Employees who are high performing often get promoted to management without any training in how to manage others – and, as a…
Keep readingMosaics, Not Melting Pots
I’m writing this from the window seat of a red eye flight, following a work retreat in Hawai’i, on the island of O’ahu. This was my first time in the state, and I was struck by the vibrancy and beauty of Polynesian culture that stands proud long after American and European businessmen overthrew the monarchy…
Keep readingFlying in a V Formation During Turbulent Times
How are your teams and communities doing at the moment? In the last few weeks, I’ve heard multiple experiences of painful fractures within groups who have historically been supportive and unified. If this is true for you, take heart that you’re not alone – if it’s helpful to consider it within the larger cultural context…
Keep readingExperiencing Some Distrust in Leadership?
Over the last few weeks I have had several conversations with people in different (for-profit and non-profit) fields with a similar theme: distrust in leadership. In some cases this has come out as targeted public complaints about a figurehead; in others as a move toward a strike; in others a community cry for more transparency…
Keep readingA Real-Life Takeaway from Recent Events
What’s something you’ve heard a colleague or co-worker say recently that has impressed you – or maybe even inspired you? What are some small actions you’ve seen someone take – maybe someone in customer service – that have left you feeling just a little brighter about your day? In the last couple of weeks there…
Keep reading“There is No Such Thing as a Safe Space”
In the days since the killing of Charlie Kirk (and its widespread viewing on social media) – as well as the clear differences in the messages people took from his words prompting discussions about context and the algorithms we’re all subject to – this seemed like a good week to revisit this Building Bridges Leadership…
Keep readingThe Popsicle Hotline
What is the Popsicle Hotline? And what might it offer us as we think about our work, both with external clients and internal colleagues? The Magic Castle Hotel in Los Angeles has found a way to stand out from the crowd of a busy LA hotel scene. It’s not an upscale hotel by any means,…
Keep readingHow to be a Lighthouse Manager
Are you familiar with the idea of helicopter parenting? The stereotype is that Helicopter Parents hover around their child, checking up on them and regularly swooping in to solve their problems. If you’re a parent, perhaps you even recognize this in yourself – especially with your first child, this is a very common trait. But,…
Keep readingThe Times They Are A-Changin’
My oldest child moved in to his college dorm room this week for his freshman year – a huge step for him, and a big change for our family. Even if you haven’t experienced that change as a parent of your own child, you may have memories of your own first day of living in…
Keep readingWhat are Matching & Mirroring?
How often have you been with a close friend or family member and noticed after a while that you are sitting with the same posture, and matching each other’s tone as you talk? Do you notice this in others when you see best friends getting coffee together? Such behavior is often simply thought of as…
Keep readingThe Untapped Potential of Commuting by Public Transport
“You’ve tried unplugging everything and plugging it back in, right?” the perplexed guy sitting across the table from me on the high-speed train asked into his earbuds. “I mean, it all worked when I left the studio half an hour ago.” Lots of pauses, and putting his hands to his frustrated face. “I know -…
Keep readingMicro-Retirement and NUA: “Garbage Language” in the Workplace
I wonder if you saw Fast Company’s recent piece on the Gen Z trend of “Micro-Retirement,” and if so, I wonder if you had the same reaction to it that so many others did to one particular piece. “Micro-retirements involve taking a one to two-week break from work every 12 to 18 months,” the piece…
Keep readingKnow any Seagull Managers?
As we experience record high temperatures this summer in the Northern hemisphere, you may be thinking less about the office and more about the beach; less about work and more about relaxing in the sun, sand and water. We hope you have structures in place to be able to take a full break from work…
Keep readingHow to Work with a Difficult Colleague
Many things can contribute to work being challenging, but most of us have had at least one experience where the people you work with make or break your experience. Sometimes a coworker or manager can really add to your experience and you’re grateful to be working with them – if so, great! Other times you…
Keep readingTranslation, Reliance, and Gratitude
Image adapted from Jackson Simmer / Unsplash. Recently I had the privilege of co-leading a day-long program for immigrant families from Central and South America. The program was designed as a day of respite and fun during turbulent times, with team building and collaborative problem solving as key focus points, and a 40-foot rock climbing…
Keep reading“I Wonder…”
Photo credit: Brad Switzer / Unsplash How often have you been involved in a conversation where someone (perhaps you) moves quickly to problem-solving, and in doing so, they treat the presenting symptoms of the situation while missing the underlying cause of the problem? You might even find that in many cases you’re rewarded for coming…
Keep readingStop, Collaborate and Listen
In recognition of the July 4th holiday here in the US, Building Bridges Leadership is taking a few days off, but you may want to read our now-traditional early-July article, How Is Your Team Like a Fireworks Display?, or alternatively revisit the post below, originally posted in early July, 2020, with slight updates below. Re-reading…
Keep readingNoticing the Global Intersections of Gatherings
Map of global flight paths by Brandon Jackson (no relation). Last week I attended a friend’s 50th birthday party – a beautiful gathering that was as much a celebration of community and of all the guests as it was a celebration of the friend whose birthday it was. With pizza, ice cream tacos, and a…
Keep readingLeading People in a Time of Distraction
Photo credit: Mike Stewart/AP How often are you taking part in (or leading) a meeting but finding it hard to concentrate because of something happening in the wider world? How often have you noticed someone else in the meeting suddenly disappear – mentally, if not physically? With news feeling like drinking from a firehose these…
Keep readingMentoring Summer Interns, and Finding a New Mentor or Mentee for Yourself
As Summer quickly approaches in the Northern Hemisphere, your organization may be planning to bring on some interns for the season. Internships can provide incredible hands-on learning opportunities for young people looking to enter a field of work. Interns also bring value to the organization through their labor, their unique perspectives and lived experiences, and…
Keep readingIs Your Constructive Feedback Developmental or Corrective?
Managers often give their direct reports constructive feedback. But in reality, constructive feedback takes two forms: Developmental feedback helps someone grow for the future. Corrective feedback lets them know something that needs to change. If you receive constructive feedback and it’s not clear whether it’s developmental or corrective, this can lead to longer-term problems. In…
Keep readingIs a Banquet with 54 Speeches a Good Fit for Your Team?
Imagine attending a banquet, and learning when you arrive that there would be 54 speeches throughout the evening. Not three, not five… 54. How do you think you might feel at the end of the evening? Invigorated? Inspired? Uplifted? Surely not. But surprisingly, that was my exact experience last week. Our oldest child graduated high…
Keep reading“Coopertition”: What it Means & How You Can Use It
Coopertition, or co-opertition – often spelled “coopetition,” or “co-opetition” – is a term describing cooperative competition. How can that be helpful in the workplace?
Keep readingWhat is “Good Work”?
With economic upheaval, tariffs, and government cuts, I wonder how many people you know currently looking for work? I know at least a handful – maybe more. On the back of Covid’s ‘giant game of musical chairs’, huge numbers of workers have left or changed their jobs in the past five years. Perhaps you’re even one of…
Keep readingAllowing the Right to Repair within Teams
Are you familiar with the “Right to Repair” movement? “They don’t make things like they used to” is an oft-repeated phrase, and there’s truth to it – with cheaper materials, planned obsolescence, and the proprietary nature of information and parts, it can sometimes seem impossible to fix something that’s broken. It can seem like the…
Keep readingA Moment of Rudeness
There’s a moment I think about almost every day, which I’ve never told anyone. In some ways it’s a small everyday moment, and I don’t like to think about it much – but it comes to mind often as I’m interacting with other people, and I find it both confronting and helpful, personally and professionally.…
Keep readingA Surprising – or Obvious? – Verdict About Juries
Have you ever served on a jury? If so, what was your experience like? I’ve been called five times in all. In the first few days of 2025, I was called to serve on a grand jury. For a number of reasons I was released from serving, and I was grateful – In Massachusetts, a…
Keep readingThe Sound of Silence: The Value of a Simple Pause
“And in the naked light I saw / Ten thousand people, maybe more / People talking without speaking / People hearing without listening / People writing songs that voices never share / No one dared disturb the sound of silence” – The Sound of Silence by Simon & Garfunkel, written by Paul Simon In turbulent…
Keep readingReclaiming Rest
In 1910, President William Howard Taft proposed that every American worker should receive two to three months of vacation time each year “in order to continue [their] work next year with the energy and effectiveness that it ought to have.” Sounds wonderful, right? Of course, captains of industry – and U.S. legislators – disagreed, and…
Keep readingWhen You’re Stuck with Curmudgeons and Critics
Bring to mind a time when you were on a team or in a meeting with one or two people who – either literally or metaphorically – sat there with arms crossed, only speaking up to criticize the work of others. Perhaps you can recall many experiences like this. If so, I wonder how you…
Keep readingNapping… at Work? How a Short Siesta Can Boost Productivity
When you have a few free moments during the work day, what do you do? Do you get fresh air? Text a friend? Close your eyes and meditate? Stretch your muscles? In the past we’ve posted about the Pomodoro Technique, which suggests that after each 25 minute stretch of focused work, you would be well…
Keep readingRetreat Yo Self!
When was the last time you took a personal, or group, retreat? Perhaps this is something you make time for regularly, or maybe it’s been years – if ever. Maybe your association with retreats is entirely based on corporate retreats. I’ve known more than one organization that bristles at the idea of a “retreat” (something…
Keep readingFive Years On: Honoring Covid “Anniversary Reactions”
Have you found yourself reflecting on “five years ago…” this week? I have been part of several conversations about this, and overheard others. Coronavirus cases first appeared around the world in late 2019. For many readers in the Western world, however, the most direct impacts began in March 2020 – with lockdowns and other sweeping…
Keep readingWhat is Ethical Fading?
Ethical fading is the social phenomenon in which people or organizations gradually lose sight of – or subconsciously self-deceive themselves out of seeing – their inherent moral framework, and take actions increasingly inconsistent with their values. Over the course of your career, how many times have you found yourself uncomfortable with the way your employers…
Keep reading“What Did You Do Last Week?”
What would you do if you received an email like those in the American federal government received a few days ago, asking for an account of your work accomplishments over the past week, accompanied separately by the threat of losing your job if you don’t respond? Needless to say, I hope this is a situation…
Keep readingWhich Squirrel Are You Today? Sharpening Your Axe with SEL
Which squirrel are you today? If that question means nothing to you, you probably haven’t seen the “squirrel scale” – a fun check-in tool used by some schools initially during the remote learning era of Covid. I was reminded of this tool recently while working with a group of middle and high school teachers, during…
Keep readingUsing the Principle of “Two, Not Three”
How do you find grocery shopping? Is it something you enjoy, or just a necessity? When faced with needing to buy something new, do you like having several options, or do you find that overwhelming? For me, I prefer to shop in a store with fewer options – maybe one or two of each type…
Keep readingThe Necessity of Community… But Not Forced Community
How have you experienced community recently? I’ve seen it play out in several amazingly supportive ways, as well as one instance of it being wielded as more of a threat. I hope your experience has been more the former than the latter. Last week, I co-facilitated a team building program for a group of 30…
Keep readingThe Pendulum, and Listening for Agreement in Others
How has the last week been for you? If you have felt unsettled by a changing political landscape here in the US (let alone earthquakes, or wildfires, or snow in places that rarely see any), you’re not the only one. And while people can reasonably disagree on a great many topics, it’s likely that if…
Keep reading“Gender Ideology” and “the [X] Debate”
Several trans and non-binary colleagues and friends came to mind immediately upon hearing President Trump’s inaugural address stating that, “As of today, it will henceforth be the official policy of the United States government that there are only two genders: male and female.” (Gender identity is widely recognized as a spectrum.) The Trump administration has…
Keep readingThe Big Role of Small Talk
How is your day going? Are you following all the news about the fires in Los Angeles? Awful, right? How about where you are – How’s the weather? And how’s your family? You’ve probably heard (or asked) some version of these questions in the last week – either at the beginning of a meeting, or…
Keep readingA 10-Minute Atomic Habit for Your “Winter Arc”
Happy New Year from Building Bridges Leadership! Did you set any New Year’s resolutions for yourself? If so, how are they going? If the answer is “not well,” you’re far from alone. As we enter any new year, as many as 60% of us set resolutions. But – as you may be able to concur a…
Keep readingCompleting 2024 and Moving On to 2025
As we move towards the end of another year full of challenges and growth, successes and failures – on the personal, professional, and global levels – many of us are looking for ways to bring closure to the year and recharge for the new year. Depending on your role, a clean break from work may…
Keep readingCaga Tió and the Journey of Discovery
My family and I are hosting two exchange students from Barcelona for the next two weeks, and within hours of meeting them, we learned about Caga Tió, a cultural tradition that, as they explained it to us, brought laughter to their faces. “It sounds really weird, right?” they asked. We knew that a lot of…
Keep readingCultivating Your Own Personal Advisory Board
Do you have your own personal advisory board? If this isn’t a term that’s familiar to you – or you instinctively understand the concept but find it odd – you’re certainly not alone. We all have a wide variety of people who provide input into our lives, including colleagues, family, friends, and acquaintances, but our…
Keep reading100 Ice-Breaker Questions for Any Group Gathering
Each week in our newsletter we include one question you can use as an ice-breaker for conversations with colleagues at the beginning of meetings, or to post on your internal workplace messaging platform. Some serious, some silly, but all with the intention of leading to further conversations and building community. With so many of us…
Keep readingApplying the Banquet, Potluck, and Thanksgiving Models of Leadership
While the Thanksgiving holiday here in the US has a controversial history and our cultural retelling of it is inaccurate, the traditional Thanksgiving meal can help us reflect on how we lead others. So this week, as we approach the holiday, we’ll partake in our own annual tradition of revisiting the ideas of Banquet Leadership, Potluck Leadership, and…
Keep readingBuilding Bridges through Serious Play
Last Wednesday morning – about 90 minutes after the Presidential election results were announced – two colleagues and I opened an in-person two-day corporate retreat for 48 senior leaders from around the country and elsewhere in the world. If you read the last few Building Bridges Leadership articles, you won’t be surprised to know that…
Keep readingWhile We Wait…
At the time of writing, polls for the 2024 Presidential Election have not yet closed. And when you read this, it may still be days before a definitive result. We are, in the words of Dr. Seuss, in “The Waiting Place”: “Waiting for a train to go or a bus to come,or a plane to…
Keep readingEmbracing the “Liminal Space” of Election Day
Next Tuesday – Election Day here in the US – you might find yourself experiencing similar feelings to those seemingly-endless moments following the slow climb of a roller coaster: a mixture of terror, anxiety and guarded excitement as you wonder what’s going to happen next. And if this election follows the pattern set by the 2020 election,…
Keep readingBusyness – The Toxic Badge of Honor
When someone asks how you are, does your mind instantly bring to mind the word “busy”? If so, you’re not alone. Busyness is a constant feeling in so many of our lives. Indeed, it’s a vortex that we seem to get sucked down into more with every passing season. For a small number of us,…
Keep reading“It’s All in the Debrief”
What comes to mind when you hear the word “debrief”? If you watch spy movies, it might be James Bond passing by Miss Moneypenny on the way to let M know what transpired on his latest mission. In your work environment, it may look more like a closed-door meeting following the end of a project…
Keep readingBridging Differences through Food
Have you ever made a new friend over a meal? Perhaps at an event – like a wedding, a banquet, or party where you didn’t necessarily get to choose who you were sitting next to? Whether that interaction turned into an ongoing long-term friendship or not, did you find that over the course of eating…
Keep readingPlanning for the Day After Election Day
At the time of writing, it’s just over a month until Election Day here in the US. Wherever you are in the world, I wonder how you feel when you think about that. Apprehensive? Hopeful? Determined? A lot of work goes into Election Day – from poll workers to candidates, from the town level to…
Keep readingWho’s in Your “Human Library”?
How often have you felt judged by someone you barely know? How often have you formed an opinion of someone based on first impressions, only to be surprised later on as you spend more time with them and get to know them on a deeper level? Perhaps you’ve even had the experience of becoming good…
Keep readingAlgebra and Articulating Decision-Making
How well do you remember middle school or high school math? Was it something you enjoyed? Something you found challenging? Maybe both? A surprising joy for me in recent weeks has been sitting with my eighth grade son as he works on algebra. His work is all done online, so sitting alongside him helps him…
Keep readingCounteracting Unreliable Work Memories
Your memory is unreliable. Shocker, I know. Life is full, and increasingly full of sensory overwhelm, so it’s not surprising at all that we sometimes forget things – details, things we needed to do, or something somebody told us. Our brains can’t retain every piece of information, and we need to constantly filter out pieces…
Keep readingYou are Not Your Emails (and Neither is Anyone Else)
What forms of communication do you use most often at work? Email, phone, text? Or maybe one of the multitude of team messaging platforms that have proliferated in the last five years? Whatever you use, do you ever find yourself struggling to articulate your message in the way you want to? Do you spend a…
Keep readingWorkplace Empathy in the New Academic Year
How does the beginning of a new academic year affect you? Even if you don’t have children or work in academia yourself, it might be impacting you more than you realize. If you have children of any age – or if you are a student or an educator yourself – the beginning of a new…
Keep readingCreating a Culture of “Tiny Teach” in Your Teams
Do you remember when you first learned to tie your shoelaces? Or how to use a gas pump? Or how to use breakout rooms in a videoconference? Each of these probably wasn’t something you learned on your own, but once someone showed you how to do it, you probably do it regularly without much thought.…
Keep readingCreating a ‘Closing Ceremony’ for Work
How often do you reach the end of a team or solo project that has taken hours, weeks, or even months, and move straight on to the next thing? If this is common for you, is this invigorating and motivating? For some of us, it is – we get momentum and forward motion that kick-starts…
Keep readingWhat are Your Team’s Fosbury Flop Ideas?
Watching the Paris 2024 Olympics, I have been struck over and over again by the way these games intersect with our everyday lives in the workplace and in our communities. Mental health and self-care continue to be headline topics after rising to the surface at the Tokyo 2020 Olympics; we are seeing much greater discussion…
Keep reading“The Pommel Horse Guy” and Multiple Intelligences
Are you someone who watches the Olympics religiously, someone who couldn’t care less, or are you somewhere in the middle? Wherever you fall, how can the Olympics help us to learn something about ourselves, and the teams we manage? How might they tie into Howard Gardner’s Theory of Multiple Intelligences? If you watched the US…
Keep readingTaking Time Off Work? Here’s a Challenge: Don’t Work!
How often have you found yourself checking your work email while on vacation? Or still holding your weekly check-in meetings, even on a day off? Whether it’s a break of a few weeks, or a weekly routine of long weekends, many of us take vacation time during the Summer. But how many of are really…
Keep readingKeep the Questions Coming: To Inception and Beyond
How do you feel when you have the leeway and support to pursue your own idea? What if the action steps you’re taking are the same, but the idea and the steps were dictated to you by your manager? If the action steps are the same, what feels so different about the two situations? If…
Keep reading“Ubuntu” and Connection Before Content
Last week, I led a team building program for a group of international students on the first full day of their summer together. I lead a hundred or more programs like this each year, but it quickly became apparent that this one was special. The group was joyful, engaged, and excited about the time they…
Keep readingHow is Your Team Like a Fireworks Display?
In honor of this week’s Independence Day celebrations in the United States and in Canada, we are revisiting this article, originally posted in 2021: If you live in the United States or Canada, you’ll have the chance to see fireworks at some point this week – in person or on a broadcast. If you’re anything…
Keep readingWhy Not Advertise to Yourself?
How many advertisements do you see every day? How many of those impact your behavior? Researchers disagree on the answers to these questions – some say the number is in the dozens, some say it’s in the hundreds, and some say it’s up to 10,000. The reasons for such a wide spread are based on…
Keep readingWatch Yourself on Video – It’s Painful! And Super Helpful!
How often do you hear a recording of your voice and think “That doesn’t sound like me!”? Or see a video of yourself and just cringe and turn it off? Perhaps you even remember the first time you heard your voice on a recording and realized that your voice sounds different to other people than…
Keep readingRemembering Barbara Jackson, 1944-2024
My mom, Barbara Jackson, died last week after living with Motor Neurone Disease / ALS. How long she lived with it is somewhat unclear, as is sadly the case with many people with this disease; she was diagnosed only nine months ago, but many symptoms overlap with other conditions and she displayed some of those…
Keep readingHappy Pride Month! – and the Iceberg of Invisible Identities
In the United States and in many other parts of the world, this week marks the beginning of LGBTQ+ Pride Month. The first Pride March was held on June 28, 1970, to mark the one-year anniversary of the six-day Stonewall Uprising of 1969, a turning point in queer history. As such, it’s important to remember…
Keep readingOne Simple Action for Any Difficult Conversation
How many times have you sat with someone face-to-face – maybe with a desk between you – to have a challenging conversation? For many of us, the answer might be in the hundreds, or even thousands. Perhaps you’re someone who handles difficult conversations with ease – through a combination of training and real-life experience, you…
Keep readingLessons from the Life of John Lewis
If you’re reaching the end of your school year, or even graduating from a program, congratulations! It is a major achievement, and of course, no one earns a degree alone – your family and friends have every reason to celebrate too! As many of the universities in our area are in the midst of graduation…
Keep readingBecoming a Mental Health Ally for Your Colleagues (and Yourself!)
According to the National Alliance on Mental Illness, each year millions of Americans (as many as 1 in 5) experience mental illness. In the past, many of us might have believed that mental health was a concern only for those with mental illness, but living through a lengthy pandemic, and all the stresses and repercussions…
Keep readingUnderstanding and Supporting Neurodiversity on Your Team
Image: University of Washington In your work on teams, have you ever been surprised by someone else’s ability to see patterns in data? Or when someone has pointed out a detail that everyone else has missed? Have you been struck by team members’ ability to see things differently, and the value that’s added to the…
Keep readingWhat’s Your “Tiffany Problem”?
If you were reading a fantasy novel or watching a show set in medieval times, and a character was introduced as “Tiffany,” what would your reaction be? Chances are, it might stick out like a Starbucks cup in Game of Thrones. This is because Tiffany is thought of by most people as a modern-sounding name…
Keep readingBeliefs You Hold About the Co-Workers You’ve Never Met
What beliefs do you hold about the co-workers you’ve never met? How might that impact your work together? What would change if you met in person?
Keep readingDisrupt Your Muscle Memory
Making small changes to your devices and your daily habits can disrupt your muscle memory in powerful ways, enabling you to become more aware of your blind spots, and more actively choose how you want to do things.
Keep readingWhat is “Coopertition?” How Can It be Helpful?
Coopertition, or co-opertition – often spelled “coopetition,” or “co-opetition” – is a term describing cooperative competition. How can that be helpful in the workplace?
Keep readingWhat is the Social Identity Wheel?
How do you describe yourself? What parts of your identity do you choose to include, and which do you miss out? More than likely, your answer depends on the context – you may answer differently on a dating app than in a job interview, both of which are very different from how you think about…
Keep readingIs Your Workplace a “Repair Shop”?
Image: BBC/Ricochet Ltd/Cody Burridge If you live in North America, chances are high that you’ve never seen the BBC show The Repair Shop. Settled in a picturesque English countryside barn, the Repair Shop is just what you might imagine from the name. In each episode, three or four people bring in family heirlooms that represent…
Keep readingRely on Your Training and Articulate Your Next Steps
What are some intense situations you’ve faced over the last year? How have you handled them? Were these situations that you’d been prepared for? Were you trained for them in some way? As part of my repertoire of facilitation and coaching, I often lead groups at an outdoor challenge course, offering team building experiences and…
Keep readingWhat is Triple Loop Learning?
Image source: Alex Atkinson Recently, my high school junior son co-founded a robotics team at school. After months of budgeting, securing sponsorship, building, and late-night coding (my son’s specialty), the team took part in their first regional competition. What they demonstrated was a perfect example of kaizen. Their early matches went well for a rookie…
Keep readingAre You a “Furniture Maker,” or Simply a “Maker?”
Last month I was fortunate enough to spend some time behind-the-scenes in a well-known Boston-area robotics company. This is a workplace that requires a signed NDA before entry, but one thing I can talk about that came up during the conversations about their engineers is relevant to workplaces the world over – the idea that…
Keep readingTrevor Noah on Text, Voice, and Recalibrating Tone
Have you ever received a message from someone at work and interpreted the tone as angry, terse, or upset, leaving you stewing for days over what you did that caused that response, or how your reputation or relationships might be damaged as a result? On the flip side, have you ever sent a quick text…
Keep readingCould You be Your Workplace’s “Minister for Loneliness?”
Have you been through periods of life where you’ve felt isolated from the people around you? How about times where you’ve felt a strong sense of connection and belonging? How have the eras of your life felt different in that regard? If it’s a spectrum, where would you place this current era of your life…
Keep readingBuild “Breathing Breaks” Into Your Day
In many of Building Bridges Leadership’s programs we look at a number of reasons we all make biased decisions. One major factor that’s true for us all is that our brains take in around 11 millions bits of information per second – a number that has increased dramatically over the last 30 years with the…
Keep readingSpeaking For or Speaking Over: Allyship in Action
Who do you consider to be allies of yours? What makes them an ally? How is that different from being a friend? Do you consider yourself to be an ally of others? Who, and how? On a local level, the term “ally” has taken on almost-singular meaning in the last decade. On the world stage…
Keep readingThe Value of Drop-In AMAs
Do you have that one colleague whose work you just don’t understand? You’re always confused about what their role is and what it is they actually do? Turning it around, would any colleagues wonder the same about you? Whether we work in a complex organizations with multiple departments, or in a small tight-nit organization, many…
Keep readingA Census Approach: Representation through Authenticity
Do you wear glasses? Are you on a health-related diet? Do you use a hearing aid? Take ADHD medication? Are you an addict in recovery, with a support system in place? Whether any of these specific situations are true for you or not, the majority of us use aids or accommodations of some kind to…
Keep readingConsidering “Culture” as a Verb
Cultural heritage, organizational culture, cultural expressions, a nation’s culture, family culture, a different culture, Culture Club, cultured yogurt, multiculturalism… I wonder how many times you’ve heard or used the word “culture” in different contexts over the last 24 hours. Many of us use the term on a regular basis – probably more than you realize.…
Keep readingAgreeing on a Currency that Works
Do you have a handful of foreign coins in your home – sometimes from countries you’ve never even been to? Somehow we always have in our house, despite moves and several “why do we have these?” conversations. I’m pretty sure ours even includes a car wash token for a place that no longer exists, and…
Keep readingHow to Make Your Bed at Work
You’ve probably heard axioms along the lines of “success starts with making your bed.” You may have even seen the popular 2014 University of Texas at Austin Commencement address by Naval Admiral William H. McRaven, which has inspired thousands of people to make their beds each morning when they first wake up. But whether or not you…
Keep readingCompleting 2023 and Moving On to 2024
As we move towards the end of another year full of challenges and growth, successes and failures, many of us are looking for ways to bring closure to the year and recharge for the new year. Depending on your role, a clean break from work may not be possible (if this it true for you,…
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